SHIPPING & RETURNS
Shipping
-
All orders are processed within 1–3 business days with care and attention to detail.
-
We offer standard and expedited shipping options, ensuring your items arrive safely and promptly.
-
Each wig or product is carefully packaged to maintain its pristine condition during transit.
-
While we handle every order with care, we are not responsible for delays caused by the shipping carrier.
Returns & Exchanges
-
Your satisfaction is our priority. Wigs or products that arrive damaged or defective may be exchanged or refunded if reported within 48 hours of delivery.
-
Personalized or custom orders cannot be returned or refunded.
-
To maintain premium quality standards, all returns must be unworn, unwashed, and in original packaging.
-
Lash service deposits are non-refundable.
Luxury Experience Guarantee
We are committed to providing a premium shopping and service experience. Every order and appointment is handled with the utmost professionalism, ensuring that your luxury beauty experience exceeds expectations.